Lucas Haus, hereinafter referred to as the Company, has developed this Privacy Policy in order to describe the management methods of the site, with reference to the processing of personal data of users / visitors who consult it
This is an information that is provided pursuant to art. 13 of the legislative decree 30 June 2003, n. 196 (Code regarding the processing of personal data) – to those who connect to the Company’s corporate website and use the relevant web services starting from the address The information is provided only for the site mentioned above and not for other websites that may be consulted by the user through special links.
This privacy statement is an integral part of our site and the services we offer. Access to the site and its use as well as the purchase of products on the site are based on the assumption that this Privacy Policy has been read and understood. If you do not agree with this Privacy Policy, we kindly ask you not to use our site.
The Company may modify or simply update, in whole or in part, this Privacy Policy. Any changes or updates to the Privacy Policy will be available to all users in the Privacy section of the site as updates will be active and will be binding as soon as published on the site in this section. If the User does not intend to accept these changes, he may interrupt the use of our site. The continued use of our website and of our products and services following the publication of the aforesaid modifications and / or updates will be equivalent to acceptance of the modifications and recognition of the binding nature of the new terms and conditions.
The website is owned by the company and is entirely managed by the company.
Type of data processed and purpose of processing:
Navigation data
The computer systems and software procedures used to operate this site acquire, in normal operation, some personal data that are then implicitly transmitted in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user’s computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: apart from this possibility, data on web contacts do not persist for more than 24 months.
Data provided voluntarily by users / visitors
If users / visitors, by connecting to this site, send their personal data to access certain services (eg newsletters, etc.), or to make requests in e-mail, this involves the acquisition by the Company of the address of the sender and / or other personal data that will be processed exclusively for the purposes indicated in this declaration.
Your data will be processed for purposes related to the fulfillment of your specific requests, contractual obligations, tax and accounting; historical billing; litigation and credit protection; fulfillment of obligations under current laws
Within this site we collect some personal information related to web access through the use of cookies. For more information on the Company’s Cookie Policy, please visit the following link (
Apart from that specified for navigation data, users / visitors are free to provide their personal data. Failure to provide such data may entail the impossibility of obtaining what is requested. Therefore, visitors are able to browse the site even without revealing information and personal data.
Once registered, the personal data collected will be used only for the services indicated in the information available.
Visitors to the site can provide their data for:
subscribe to the newsletter
be contacted for requests for information on the services provided
participate in initiatives promoted on this website
make purchases / reservations for the products offered on the site
contact the Company using the appropriate form provided
check availability of rooms for a specific period and number of people
make a reservation for the stay at the hotel directly on the site
To be able to use the services, the user may be required to provide some or all of the following data name, surname, age, street, cap, e-mail address, address, city, country, date of birth, telephone number, mobile number , fax, period of stay, number of guests (adults and children), payment information, name and surname of additional guests (indication if they are adults or children). However, additional information may also be required.
Newsletter section
The Lucas Haus website in the NEWSLETTER section contains a form to be filled in by the user in order to subscribe to the newsletter, or to consent to the sending of periodic commercial electronic communications.
Subscription to the newsletter is also subject to acceptance of the Company’s Privacy Policy.
Request availability section
This section allows the user to check directly on the site the availability of rooms in the structure based on the search parameters entered by the user.
The request is also subject to the express acceptance, by placing a click in the box provided, of this Privacy Policy.
Booking section
The section in question allows the user to proceed directly to a binding reservation on the site. The transmission of the following personal data of the user is foreseen:
Acceptance of the Privacy Policy is an essential requirement for the use of the service in question. The Company sends confirmation of the reservation by e-mail to the address indicated by the user.
Contact Section
The contact section allows the user via the appropriate form to send the company a personal message in order to obtain a reply from the same. The following personal data are required:
Acceptance of the Company’s Privacy Policy is an essential requirement for the use of the service in question.
Data Processing Section
Pursuant to art. 28 of the legislative decree 30th June 2003, n. 196 (Code concerning the processing of personal data), the owner of the processing of personal data collected through this site is the company, Lucas Haus registered company registered at the number at the register of companies 92006250143, with registered office in Livigno.
Personal data may be processed within the limits and with the methods set out in this declaration by employees and collaborators of the Company designated as persons in charge of data processing, who will receive adequate operating instructions and will operate under the direct authority of the data controller.
The controller is the current IT security manager domiciled at the Company. An up-to-date list of all the managers / persons in charge of the processing by the owner can be requested from the owner himself or the manager by writing to the following email address:
Communication to third parties
Personal data will be communicated to Lucas Haus in order to respond to information requests, or they may be communicated to the Institutions and Institutes for the fulfillment of legal obligations or judicial authorities, where required.
Furthermore, the Company uses other companies and individuals to carry out certain activities such as sending e-mails, delivering parcels and making payments. The aforementioned subjects have access only to personal data strictly necessary to carry out their duties. The Company emphasizes the prohibition of use by the same for different purposes as well as the obligation of treatment in accordance with this Privacy Policy and current legislation.
Through this website, the Company does not knowingly collect sensitive or judicial personal data.
Sensitive data, pursuant to art. 4 of the Code regarding the processing of personal data, include personal data suitable to reveal the racial and ethnic origin, religious beliefs, philosophical or otherwise, political opinions, membership of parties, trade unions, associations or organizations religious, philosophical, political or trade union, as well as personal data suitable to reveal the state of health and sexual life. Judicial data, again pursuant to art. 4 of the Code, include personal data suitable for revealing the measures referred to in Article 3, paragraph 1, letters a) to o) and r) to u), of the D.P.R. November 14, 2002, n. 313, on the subject of criminal records, the register of administrative sanctions depending on the offense and the related pending charges, or the status of defendant or suspect under articles 60 and 61 of the criminal procedure code.
We do not recommend providing this information through this site. In the event that communication becomes necessary (for example: belonging to protected categories in the case of sending a curriculum vitae for employment purposes, in response to a job announcement or in the case of an expression of interest to work at the Company, please to send to the registered office of the Company by registered letter a special declaration containing the written consent to the processing of the relevant sensitive information.
Data retention
The information and personal data of visitors / users collected from this site, including data freely provided in order to obtain the sending of informative material or other communications by filling in the appropriate curriculum on the site, will be stored for the sole purpose of providing the service requested and for the duration necessary for the same purpose. Once the service is completed, all personal data will be destroyed in accordance with this Privacy Policy, unless otherwise requested by the authority, conservation requirements established by law, or unless otherwise provided in particular sections of the website.
Exercise of the rights of the interested party
Pursuant to art. 7 of the Code regarding the processing of personal data, interested parties have the right at any time to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request its integration updating, or correction. Pursuant to the same article, they have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, and to oppose in any case, for legitimate reasons, to their processing. Requests should be forwarded by writing or contacting the data controller at the following address
Data security
The Company protects personal data through the application of internationally recognized security levels, as well as through security procedures that protect personal data:
from unauthorized access
from improper use or disclosure of the same
from an unauthorized modification
from accidental loss or destruction or caused by an unlawful act
The site is not intended for use by minors, who are not authorized to make purchases through the sites listed. We understand the importance of protecting information for minors, especially in an online environment, and therefore we do not collect or deliberately maintain personal information about minors.
Lucas Haus © Copyright
Lucas Haus -Via Florin 488 / e
23030 Livigno
Lombardy – Italy
Tel. +39 0342 979291
Fax +39 0342 979291
 VAT 92006250143